Practical undergraduate, graduate and professional student accessibility guide for instructors
Ohio State is committed to creating an accessible and inclusive learning environment where all students; undergraduate, graduate and professional students, have the opportunity to succeed. Faculty play a critical role in supporting students with disabilities by implementing approved accommodations, fostering accessible learning environments, and connecting students with appropriate campus resources.
Faculty are not expected to determine whether a student has a disability or independently develop accommodations. Instead, faculty are expected to work collaboratively with students and university partners to ensure approved accommodations are implemented and barriers to learning are minimized.
When questions arise, you do not have to navigate them alone. There are resources below that can help you identify the appropriate office, support service, or consultation resource. The recommendations on this list have been compiled by accessibility and disability access experts in Student Life Disability Services, the Graduate School, the Drake Institute for Teaching and Learning, the ADA Coordinator's Office, and Academic Affairs to reflect the principles of Universal Design developed at the University of North Carolina and Universal Design for Learning by CAST.
Start with Inclusive Course Design and Materials
- Clearly communicate expectations, deadlines, and grading criteria.
- Offer flexible ways to participate and demonstrate learning.
- Provide assignments early to support planning.
- Share slides or materials in advance whenever possible.
- Offer multiple ways to access content and demonstrate learning.
- Provide clear, consistent communication and expectations.
- Reduce unnecessary time constraints when not essential to learning outcomes.
- Use varied teaching strategies (discussion, visuals, hands-on learning).
- Design accessible digital and in-person course materials that meet university standards.
- Provide equitable access to course content and learning environments.
- Caption videos, provide accessible documents, and provide alternative text for images.
- Provide course materials in multiple formats (written, verbal, digital).
- Use tools (e.g., CarmenCanvas accessibility tools) to improve content usability.
- Collaborate with students and Student Life Disability Services (SLDS).
- Implement accommodations immediately.
Ensure Accessible Environments
- Ensure classroom, lab, field, and office spaces are physically accessible.
- Arrange seating so all students can see, hear, and participate equally.
- Avoid segregating accessible seating.
- Provide virtual or alternate meeting options when needed.
Accommodation Process & Instructional Practices
Support a student-centered / culture of access
Working with Students & Accommodation Requests
When You Receive a Course Accessibility Letter (CAL)
- Review accommodations carefully (sent via email and Instructor Portal).
- Use the letter as a starting point for a conversation with the student.
- Implement accommodations in a timely manner.
Best Practices for Implementation
- Respond promptly to student requests.
- Maintain confidentiality—students are not required to disclose diagnoses.
- Consult the student’s Access Specialist when unsure.
- Never deny an accommodation without consulting with SLDS first.
Shared Responsibility Model
- Students request accommodations and communicate needs.
- Instructors implement accommodations and communicate concerns.
- SLDS approves accommodations and provides guidance.
Ohio State Policy Reminder
- The university must provide reasonable accommodations and ensure equal access to programs and services.
- Discrimination based on disability is prohibited.
If you need support, let us support you to support your students!
Reach out to these offices:
- Office of Academic Affairs – Faculty Affairs - academicaffairs@osu.edu
- Office of Student Life - Disability Services
- For workplace accommodations: Office of Human Resources
- For instructional support: Drake Institute for Teaching and Learning
- For digital access support: Digital Accessibility Center (office) and Digital Accessibility Services (resource hub)
Accessibility Support FAQ
I have a student who request an accommodation.
Contact: Student Life Disability Services (SLDS)
- Questions about accommodation letters
- Testing accommodations
- Classroom accommodations
- Implementation guidance
Refer the student to SLDS if they have not yet established accommodations.
Resources for students:
Student Life Disability Services "How to register"
I have questions about implementing an accommodation.
Contact: Student Life Disability Services (SLDS)
- Clarification regarding accommodation requests
- Determining reasonable implementation strategies
- Classroom and instructional support
Consult before denying or modifying an accommodation.
Resource:
I want to make my course materials more accessible.
Contact: Drake Institute for Teaching and Learning
- Accessible course design
- Universal Design for Learning (UDL)
- Accessible teaching practices
- Creating inclusive learning environments
Learn strategies that benefit all students.
A student appears to be struggling but has not disclosed a disability.
Refer students to appropriate support services without asking them to disclose medical information.
Resources:
- Student Advocacy Center for navigating emergencies
- Student Wellness Center for wellness coaching, financial education, and other support
- Dennis Learning Center for academic coaching
- Counseling and Consultation Service (CCS) for mental health
- University Exploration website for a variety of student support services
- Course instructor or resources on CarmenCanvas for course specific help
I have concerns about accessibility of course technology or digital materials
Contact: Digital Accessibility Services / Office of Technology and Digital Innovation
- Captioning
- Accessible documents
- Accessible websites and digital tools
- Technology accessibility guidance
Seek support with adopting new technologies.
Resources:
A student is experiencing mental health concerns.
Contact: Counseling and Consultation Service (CCS)
- Mental health referrals
- Crisis support
- Student well-being resources
For emergencies, follow university emergency protocols.
Resources:
- 24/7 Phone Line: For urgent mental health needs after hours or during the weekend, call CCS at (614) 292-5766 and press 2
- Counseling and Consultation Service
- Supporting Students
- Student Advocacy Center